Service techs always pleasent
Excellent service, very professional, informative and very friendly. Don't know much about what other companies charge for the same service so I really can't comment on the price you guys charge. But, I gave that question a 5 due to the excellent service.
I like this company. I"ve only owned this house four years and have always called Thigpen. They are available, prompt, and reasonably priced
He was on time, introduced himself and covered his shoes before entering my home. Very professional. He was very thorough in checking out my unit, and even washed off the outside unit. I was very happy with the service
Great service. Highly recommended.
Awesome company. Will recommend to everyone
James showed up on time and did a great job. He has serviced our AC system in the past. We appreciate his professional work and will request him in the future.
Was on time and very professional
James was pleasant and most professional and checked the system out. However, our unit which is a Bryant Evolution, James said he had not worked on over the past 15 years. Why did Thigpen service send him instead of someone with experience in our HVAC. I signed a service contract and hope if there is a repair needed, that you will send a service technician familiar with the Evolution.
Routine maintenance scheduled for 8:00 today. Service technician called at 7:45 to state he was en route. Arrived on time, completed maintenance quickly. Explained all servicing completed and left receipt showing service performed.
So far, Thigpen has been the best A/C company with which I've done business since I've lived here for the past 30 years.
Professional, pleasant, efficient